Trusted partner of the world’s leading information technology companies
Securing Sydney businesses since 2002
Cyber Security Services for Small Business
Essential Eight aligned managed security, with clear inclusions and optional compliance uplift
Local Support Team
Sydney and Western Sydney based team supporting NSW businesses
Network Services
Fixed monthly managed IT priced per user, with a 10 seat minimum.
Security Services
Essential Eight aligned cyber security included in your managed plan.
Disaster Recovery
Cove Backup for monitored backups, retention, and automated testing.
Sydney and Western Sydney
Managed cyber security programs for businesses with 10 to 200 seats.
Establish a baseline and prioritise your security uplift. Maintain Essential Eight controls with reporting that makes sense to managers.
Expected outcomes
- A clear starting point and prioritised roadmap.
- Controls maintained as your systems change.
- Simple reporting for business owners and boards.
- Optional uplift modules to improve specific outcomes.
The security stack
We use industry-leading tools to protect your environment.
Endpoint & Email
SentinelOne and Check Point Harmony.
Identity & Access
Duo MFA, Keeper, and ThreatLocker.
Data Protection
Cove Backup and DNSFilter protection.
Governance
Essential Eight alignment and risk reporting.
Expert guidance Our team manages the technical complexity so you can focus on your business.
Key facts
What to expect
Clear scope, commercial terms, and how we deliver Essential Eight aligned outcomes.
Coverage and engagement
- Area served Sydney and Western Sydney, with NSW coverage
- Client fit Typically 10 to 200 seats
- Minimum seats 10
- Term Typical contract term 12 months
Security scope
- Standards Essential Eight aligned delivery and reporting
- Plans Core $89, Growth $99, Enhanced $149 per seat per month, ex GST
- Included Security foundations included in every plan
- Uplift modules FortiGate, Backup and DR, Microsoft 365 backup, ThreatLocker, Duo, Managed DMARC
Prices shown are per seat per month, ex GST. Availability and final scope are confirmed during onboarding.
Why a Structured Program Matters
Small businesses often struggle with inconsistent security. A project might fix one issue but leave others open. Our managed approach ensures every gap is addressed over time.
This structure provides a roadmap that grows with your business. It allows you to invest your budget where it helps most.
We use the Essential Eight, published by the Australian Cyber Security Centre, as a practical baseline for risk reduction. It provides a clear path to strengthen resilience over time.
It also simplifies the process for your internal staff. Our team handles the technical burden so you can focus on operations.
Industry Standard
Essential Eight Framework
We use the Essential Eight, published by the Australian Cyber Security Centre, as a practical baseline for risk reduction. It provides a clear path to strengthen resilience over time.
Our team manages the technical complexity of these eight strategies. We focus on practical implementation for firms with 10 to 200 staff. This approach ensures your security grows with your business needs.
Patching
Update software quickly to fix known vulnerabilities.
MFA
Protect identities with multi-factor authentication.
Backups
Maintain offline copies of your critical business data.
Admin Rights
Restrict privileged access to prevent unauthorised changes.
What it is
It is a set of strategies to prevent unauthorised access. The framework focuses on patching, backups, and protecting user identities.
What it is not
It is not a guarantee against every incident. Controls require constant verification as new threats emerge in Australia.
We focus on measurable uplift and ongoing assurance for your peace of mind.
Our Methodology
Delivery and Assessment Approach
Our delivery model provides a clear starting point for your security journey. We focus on creating a prioritised roadmap that addresses your most critical risks first. This structured approach ensures your investment delivers the best possible protection. We provide transparent reporting to support your business decisions and demonstrate progress.
What you receive
- Baseline maturity summary with clear priorities.
- Prioritised uplift roadmap mapped to Essential Eight.
- Monthly progress reporting for clients on an uplift path.
- Executive risk summaries for business owners and boards.
- Basic incident response documentation and contact lists.
How it works
1
Scope: Confirm critical systems and business constraints.
2
Assess: Measure maturity against Essential Eight to find gaps.
3
Plan: Build a phased roadmap with sensible sequencing.
4
Execute: Implement uplift through managed services and modules.
5
Maintain: Report progress and keep controls effective daily.
Service Alignment
Strategic Security Alignment
We align our services with the Essential Eight to provide measurable protection. This mapping shows how our managed plans and uplift modules address specific risks. We ensure each technical control is maintained and reported on consistently. This transparency allows your management team to track security maturity with confidence. Our team handles the implementation, so you can focus on growing your business.
Application control
We manage ThreatLocker to restrict unauthorised software. This reduces malware paths and execution risks.
Patch applications
We manage and verify application patching. This reduces exposure to known vulnerabilities in your business software.
Office macros
We implement M365 controls to block macro-based attacks. This improves baseline security for all staff.
User app hardening
We manage configuration settings to protect browsers and documents. This ensures controls stay active after updates.
Restrict Admin
We review and limit administrative access. This prevents lateral movement if an account is compromised.
Patch OS
We handle OS patching and monitoring consistently. This ensures critical security updates are applied to every system.
MFA
We deploy Duo MFA to stop account takeovers. This secures access to your most critical business data.
Regular backups
We manage Cove offsite backups with automated testing. This provides confidence in your ability to recover data.
Our managed security programs ensure these essential controls remain active as your business grows.
Transparent Pricing
Managed Security Service Plans
We provide clear security foundations in every plan. Our structured approach ensures you only add uplift modules where they improve your specific risk profile. This transparency allows you to invest your budget where it helps most. We manage the technical burden so your staff can focus on daily operations. Every plan includes consistent reporting to keep your management team informed of progress.
Included security foundations
- ★ Managed software and security updates for all endpoints.
- ★ Monitoring and alerting for critical infrastructure.
- ★ Backup monitoring and daily exception management.
- ★ Microsoft 365 administration and security configuration.
- ★ Executive reporting for visibility and accountability.
- ★ Endpoint protection managed within your environment.
Your assessment confirms what is in place and what requires uplift.
What this means day to day
✓
Start with a baseline and follow a prioritised roadmap.
✓
Maintain controls automatically as systems change.
✓
Triage alerts with a professional escalation path.
✓
Receive consistent reporting and review cadence.
✓
Add optional modules only where they improve risk.
✓
Benefit from ongoing verification of your security.
Minimum 10 seats apply. All prices are ex-GST. Typical contract term is 12 months.
Strategic Add-ons
Optional Compliance Uplift Modules
Targeted modules are added only where they materially reduce risk. These solutions improve your maturity outcomes without unnecessary complexity. We ensure each technical control aligns with your broader business goals.
Managed Fortigate Firewall
Managed perimeter control with business-grade protection and ongoing support.
- Annual subscription costs included.
- Device updates and ongoing support.
- Next business day replacement.
- Change support and configuration.
Pricing: 50G $100/mo, 70G $150/mo, 90G $220/mo.
Discuss Fortigate
Cloud Backup & Recovery
Offsite backup with monitoring and automated testing for reliable recovery.
- Offsite backup with deduplication.
- Three years data retention.
- Monthly automated testing reports.
- Proactive monitoring and support.
Pricing: $149/mo per server. $1495 setup. 500GB included.
Discuss Backup
Backup & Disaster Recovery
Cold standby cloud servers for rapid deployment after a major failure.
- Includes Cloud Backup features.
- Cold standby servers ready for use.
- Recovery without capital spend.
Pricing: $229/mo per server. $1995 setup. 500GB included.
Discuss DR Options
Managed Microsoft 365 Backup
Independent backup of your cloud data with Australian data residency.
- Exchange, OneDrive, Teams support.
- Seven years data retention.
- Backups run every four hours.
- Secure data held in Australia.
Pricing: $8.95 per mailbox per month.
Discuss M365 Backup
Email Protection (Sendmarc)
Protect your domain from spoofing and improve email deliverability.
- DMARC policy and monitoring.
- SPF and DKIM alignment support.
- Ongoing domain protection reports.
Pricing: 30 users $112/mo. $1100 setup fee.
Discuss Email Security
Duo MFA Management
Reduce account takeover risk with managed multi-factor authentication.
- MFA rollout and policy settings.
- Ongoing change and user support.
- Practical user adoption guidance.
Pricing: Custom quote based on user count and scope.
Discuss Duo MFA
Our Process
How we deliver ongoing assurance
Clear delivery steps and expectations, designed for business owners and managers. We provide a structured path from initial setup to long-term security management.
1
Professional Onboarding
We confirm scope and establish your standard operating environment. This sets your baseline monitoring, patching, and security controls.
2
Monitoring & Alerting
We monitor endpoints and critical infrastructure 24/7. Our team triages alerts and escalates issues based on their business impact.
3
Patching & Updates
We manage critical software and security updates across all systems. Managed changes ensure consistency without causing unnecessary business disruption.
4
Vulnerability Management
We perform regular scanning and provide clear remediation priorities. Necessary uplifts are scheduled directly into your long-term security roadmap.
5
Reporting & Reviews
Receive structured reporting to track improvements and future plans. We provide the transparency needed for informed management decision-making.
6
Incident Response
Enhanced plans include 24/7 coverage. We coordinate with insurers and vendors during incidents to ensure a rapid recovery.
Our delivery framework supports Sydney businesses from 10 to 200 seats with consistent IT excellence.
Client Trust
Proof and Performance
Service performance and client feedback presented in a straightforward format. Google reviews displayed on this page are verified by Trustindex.
Responded within 1 hour
95%
Service desk cases responded to within 1 hour.
Resolved within 1 hour
98%
Service desk cases resolved within 1 hour.
Securing Sydney
Since 2002
Securing Sydney businesses since 2002.
"They are absolutely fantastic — they manage all our computer and IT needs."
"Super helpful and friendly. Reliable and proactive during our phone system update."
"Within 25 minutes of logging a job it was fixed and I was working again."
Support & Guidance
Frequently Asked Questions
Clear answers for business owners regarding our security delivery. We ensure technical concepts are translated into practical business outcomes.
+ What is included in managed cyber security?
We include security foundations such as updates, monitoring, and operational controls.
Higher assurance is available through Enhanced plans or specific uplift modules.
+ What is an Essential Eight assessment?
This structured review establishes your current state and identifies security gaps.
It results in a prioritised roadmap for your business maturity.
+ Do you guarantee compliance?
No. We focus on measurable uplift and ongoing maintenance of controls.
Success depends on scope and the specific maturity targets agreed in your roadmap.
+ How long does security uplift take?
Most businesses start with a 90-day plan for critical risks.
Full staged uplift typically continues over 6 to 12 months.
+ What are optional uplift modules?
Uplift modules add targeted controls to your managed plan.
These are selected only where they materially reduce risk for your environment.
+ Can you work with our existing tools?
Usually, yes. We confirm your existing setup during onboarding.
We then decide what to retain or improve based on your goals.
+ Do you provide 24/7 incident response?
Enhanced plans include full 24/7 coverage.
Core and Growth clients can add this as a supplemental service.
+ What does monthly reporting include?
Reports provide visibility on service performance and security progress.
They are designed for owners and managers to make informed decisions.
+ Do you back up Microsoft 365?
Yes. We provide independent backup with retention and recovery controls.
This data is kept separate from standard Microsoft platform retention.
+ Do you help with email spoofing?
Yes. We offer Managed DMARC using Sendmarc to reduce spoofing risk.
This improves your domain protection and email deliverability.
Essential Eight resources
Plain-English guidance and next steps
Use these pages to understand the framework, establish your baseline, and plan staged uplift.
Supporting pages
Cyber security topics
Short, practical pages that explain what is included, what is optional, and how each layer supports risk reduction.
Endpoint protection
EDR, policy hardening, monitoring and reporting.
Email securityAnti-phishing controls plus spoofing reduction options.
Incident responseTriage, containment, recovery and post-incident uplift.
SMB1001 readinessA structured path beyond Essential Eight foundations.
Managed FortiGateFirewall monitoring, updates and change control.
Backup and recoveryRestore readiness, monitoring and DR options.
Take the Next Step
Talk to Milnsbridge About Your Security Baseline
You do not need technical expertise to start protecting your business. We confirm your scope and establish a clear baseline for your operations. Our team explains every uplift path in plain language.
Schedule Your Consultation
Select a time that suits your schedule to discuss your security baseline with a senior consultant.
Book a ConsultationImmediate confirmation will be sent to your email.
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